833 Mission St, San Francisco, CA
Open hours: 7 AM - 10 PM
1. Enter the main entrance of the parking garage.
2. Take the elevator to floor 6.
3. Check in.
Scan the QR code to check in via the app. The app is mandatory for this step!
4. Exit the garage.
Do NOT pull a ticket when exiting the garage. Scan the QR code on the car's keychain under the bottom left of the machine to exit without charge.
If you experience issues with the QR code, push the help button and provide the QR code number to LAZ Parking. They will let you through without charge.
Return instructions
1. Enter the garage.
Scan the QR code on the car's keychain under the bottom left of the entrance machine. Do not pull a ticket.
If you have trouble with the QR code, press the help button and give the QR code number to LAZ Parking for assistance. They will let you through without charge.
2. Drive to the 6th floor.
3. Park the car in the same spot where you originally picked it up.
4. Find the green Kyte sign and scan the QR code to check in via the app. Our staff will be notified and we will come meet you to collect the keys.
How Self Pick-up Works
Check-in via the Kyte app
You'll need the Kyte app to check in when you arrive at our lot. The app also lets you add additional drivers, manage your trip details, and handle other booking needs.
Don't have the app yet? Download it here before your pick-up time.
Important: Before you can pick up your car, you must complete account verification and have a deposit method on file. If you booked through Expedia or another partner site, you'll still need to:
Log into the Kyte app
Complete account verification requirements
Add a payment method for the required deposit
Pick-up timing and flexibility
Your pick-up window: You have 2 hours after your scheduled start time to collect your car.
Need to arrive early or late? You can adjust your start time through the Kyte app, but you must make changes at least 2 hours before your original scheduled time.
Late pick-up fee: If you arrive more than 2 hours after your scheduled pick-up time, a $25 late fee will be added to your booking.
What happens when you arrive
When you get to the lot, here's what to expect:
Vehicle inspection: Your Kyte Surfer will take photos of your car to document its condition
ID verification: We'll verify your driver's license matches your booking
Sign and go: Once you sign the rental agreement, you'll receive your keys and you're ready to drive
Returning your car
Lot hours: Our lot operates from 7:00 AM to 10:00 PM daily.
Return window: You have 2 hours after your scheduled return time to drop off your car, as long as you arrive before 10:00 PM.
After-hours returns: If you arrive after 10:00 PM, we cannot process your return that day. You'll need to return the car the following day during lot hours, which may result in an additional day's rental charge.