Skip to main content

Self Pick-up Instructions for New York City (Harrison Lot)

Updated this week

Effective: June 3, 2025

1. Arriving at Harrison Street

  • Enter the garage entrance on Harrison Street.

  • Look for the Icon 24 Hr Parking signage as shown in the image below.

    • Important: Please note there are two Icon parking garages on Harrison Street - make sure you're at 35 Harrison Street, not 40 Harrison Street, which is located across the street.

  • Landmark reference: The entrance is located near the bus stop.

  • Directional reference: If you can see the Hudson River in front of you, the garage you need is on the left side.

2. Finding the Kyte Check-in Area

  • Once inside the garage, locate the check-in booth.

  • The pickup check-in booth is positioned on a podium by the entrance on the right side.

3. Check in

  • Scan the QR code at the check-in booth using your phone’s camera. This opens the Kyte app and alerts us you've arrived.

  • After checking in, we'll come to the front and walk you to your vehicle.


Return instructions

  1. Return to Icon 24 Hr Parking garage on 35 Harrison Street.

  2. Proceed into the garage and look for the black booth on the right.

  3. Scan the QR code to check in for your return.

  4. A Kyte staff member will meet you to collect the keys and complete your return.


How it works

Check-in via the app

Make sure you've downloaded the Kyte app; you'll need it to check in when you arrive. There's a lot more you can do in the app, like add additional drivers and manage your trip, so go ahead and download it here if you haven't already done so.

Pick-up window

You'll have 2 hours after your scheduled start time to pick up your car. If you're running early or late for your pick-up, please edit your start time via the Kyte app at least 2 hours before your start time. Please note that if you arrive later than 2 hours after your scheduled pick-up, a late fee of $25 will be applied to your booking.

Getting your keys

When you arrive at the lot, your Surfer will take photos of your car and verify your driver's license. Once you sign the rental agreement, you're good to go!

Return window

Our lot operates from 7 AM to 10 PM. You have a 2-hour window after your scheduled return time to drop off your car, as long as it's within these hours. If you arrive after 10 PM, we won't be able to process the return, and you'll need to return the car the following day. This may result in an additional day's charge.

Congestion Fee Information

  • Why is there a congestion fee when returning my vehicle to the lot?

    • Our lot is located in a congestion zone, meaning local regulations require a congestion fee when entering the area. This fee applies when returning your vehicle to the lot and is not set or controlled by us.

    • If you'd like to avoid this fee, you may consider a Surfer return, where a Surfer picks up the vehicle from your location. While this option comes with a separate return fee, it may be a more convenient alternative to driving into the congestion zone.

Did this answer your question?