Before we deliver your Kyte rental, we need to verify your account.
Please submit your verification requirements at least 2 hours before your scheduled trip to avoid any delays.
Verification Requirements
Make sure you meet all our rental requirements to ensure a successful verification. You can review the requirements here: Verification Requirements for Renting.
How to Verify Your Account
Open the Kyte App: Launch the app and sign in.
Go to "Trips": Tap on your upcoming trip.
Tap "Add your ID": This will be a green bar at the top of your trip details.
Select Your Country: Choose the country that issued your driver's license.
Enable camera access: Tap "Enable camera" to allow the app to take photos
Take Photos:
Front of License: Take a clear photo of the front of your driver's license.
Back of License: Take a clear photo of the back of your driver's license.
Selfie: Take a live selfie (a photo of yourself).
After Submitting Your Documents
Check your verification status: You can find the status of your verification on your upcoming trip's details page in the Kyte app.
Processing time: Verification can take up to a couple of days, but upcoming trips are prioritized.
Confirmation: You'll receive a message via the app or SMS once your account is verified.