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Where is my Surfer?
Updated over a week ago

Curious about where your Kyte Surfer is? Here's how to easily track their progress and ETA:

  1. Open the Kyte App: Launch the Kyte app (available on iOS or Android) on your smartphone and sign in to your account.

  2. Tap on "Trips": This will take you to a list of your current and past Kyte trips.

  3. Tap on Your Ongoing Trip: Select the active trip for which you're expecting delivery or pickup.

  4. View Surfer Details: You'll see your Surfer's live location, updated ETA, contact options (call or message), and car details like make, model, color, and license plate.

Important Note:

  • Your Surfer typically allows a 10-minute grace period after the scheduled arrival time. Please be prepared and available for a prompt handover!

  • For further details about contacting your Surfer, you can visit our help article: Can I contact my Kyte Surfer?

If you experience any issues, please reach out to our customer support team through the Kyte app for assistance. We're here to help!

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