Skip to main content
All CollectionsDelivery & Return
How do I recognize my Surfer?
How do I recognize my Surfer?
Updated over 10 months ago

Want to know who's bringing you your Kyte? You can easily find your Surfer's information and track their progress in the Kyte app. Here's how:

  1. Open the Kyte App: Launch the Kyte app (available on iOS or Android) on your smartphone and sign in.

  2. Tap on "Trips": This will show you all your current and past rentals.

  3. Select Your Ongoing Trip: Tap on the active trip you're waiting for.

  4. View Surfer Details: You'll find a section with your Surfer's information, including:

    • Live Location: See their real-time location on a map.

    • Updated ETA: Know when they're expected to arrive.

    • Contact Options: Call or message your Surfer directly through the app.

    • Car Details: View the make, model, color, and license plate of your Kyte.

Note: Your Surfer's information will become available in the app as soon as they're on their way.

Did this answer your question?