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All CollectionsSelf Pick-up and Return
Self Pick-up instructions for Los Angeles
Self Pick-up instructions for Los Angeles
Updated over a week ago

1. Enter on Olympic Boulevard

2. Go through the double doors and enter the elevator lobby

3. Take the right elevator down to level B2

4. Check in

Find the green check-in sign and scan the QR code to check in via the app. The app is mandatory for this step.

5. Scan ticket to exit

Find the pre-validated ticket in your car and insert it into the machine to exit without payment.


Return instructions

As you enter the parking garage, pull a physical ticket from the machine.

Important: Do NOT keep or throw away this ticket. You'll need it for your return.

Find the green Kyte sign and scan the QR code to check in via the app. Our staff will be notified and we will come meet you to collect the keys and the physical parking ticket you pulled upon entering the garage.


How it works

Check in via the app

Make sure you've downloaded the app, you'll need it to check in when you arrive. There's a lot more you can do in the app like adding additional drivers and managing your trip, so go ahead and download here if you haven't already.

Pick-up window

You'll have 2 hours after your scheduled start time to pick up your car. If you're running early or late for your pick-up, please edit your start time via the Kyte app at least 2 hours before your start time. Please note that if you arrive later than 2 hours after your scheduled pick-up, a late fee of $25 will be applied to your booking.

Getting your keys

When you arrive at the lot, your Surfer will take photos of your car and verify your driver's license. Once you sign the rental agreement, you're good to go!

Return window

Our lot is open from 7 AM - 10 PM. You'll have 2 hours after your scheduled return time to drop off your car as long as it's within our operating hours. If you arrive after 10 PM, we'll have to process your return the following operational day. Please keep in mind that arriving after our operating hours means you will need to return the car the following day and may result in an additional day’s charge.

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