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Self Pick-up instructions for Chicago
Self Pick-up instructions for Chicago
Updated over a week ago

317 N Ada St, Chicago, IL
Open hours: 7am - 10pm

1. Enter via 317 N Ada Street.

2. Locate the elevator.

Walk through the first door on the right and find the elevator in the next room.

3. Take the elevator to the 8th floor, which is the rooftop.

4. Check in.

You'll see a Kyte poster. Scan the QR code to check in via the app. Once you check in, we'll come out and meet you with your car.

Leaving the Lot

  • Follow the Arrows: Follow the painted arrows on the garage floor to the 1st floor.

  • Exit Gates: Proceed through either of the two exit gates, which will automatically open for you.

  • Assistance Available: A Kyte representative will be there to help if you have any issues exiting the garage.


Returning Your Kyte

  1. Enter Garage: Drive into the garage through an entry gate. (If the gate doesn't open automatically, pull a ticket.)

  2. 7th Floor: Follow the arrows on the garage floor up to the 7th floor and find the designated Kyte area.

  3. Park & Check In: Park in the first available space on the right near the green Kyte tent. Find the green Kyte sign and scan the QR code to check in via the app. Our staff will be notified and we will come meet you to collect the keys.


How it works

Check in via the app

Make sure you've downloaded the app, you'll need it to check in when you arrive. There's a lot more you can do in the app like adding additional drivers and managing your trip, so go ahead and download here if you haven't already.

Pick-up window

You'll have 2 hours after your scheduled start time to pick up your car. If you're running early or late for your pick-up, please edit your start time via the Kyte app at least 2 hours before your start time. Please note that if you arrive later than 2 hours after your scheduled pick-up, a late fee of $25 will be applied to your booking.

Getting your keys

When you arrive at the lot, your Surfer will take photos of your car and verify your driver's license. Once you sign the rental agreement, you're good to go!

Return window

Our lot is open from 7 AM - 10 PM. You'll have 2 hours after your scheduled return time to drop off your car as long as it's within our operating hours. If you arrive after 10 PM, we'll have to process your return the following operational day. Please keep in mind that arriving after our operating hours means you will need to return the car the following day and may result in an additional day’s charge.

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