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Self Pick-up instructions for Philadelphia
Self Pick-up instructions for Philadelphia
Updated over a week ago

1. Enter the main entrance of the parking garage

2. Find the "Elevator / Cashier" entrance

3. Check in

Find the Kyte check-in sign near the elevator. Scan the QR code to check in via the app. Once you check in, we'll come out and meet you with your car.


Return instructions

1. Enter the N 15th St entrance

Return your car to the Broad & Wood St Garage entrance off of N 15th St (325 N 15th St, Philadelphia, PA 19102). Enter the garage and pull a ticket.

2. Check in

Park your car in one of the spots next to our Kyte signs and scan the QR code to check in via the app. Our staff will be notified and we will come meet you to collect the keys.


How it works

Check in via the app

Make sure you've downloaded the app, you'll need it to check in when you arrive. There's a lot more you can do in the app like adding additional drivers and managing your trip, so go ahead and download here if you haven't already.

Pick-up window

You'll have 2 hours after your scheduled start time to pick up your car. If you're running early or late for your pick-up, please edit your start time via the Kyte app at least 2 hours before your start time. Please note that if you arrive later than 2 hours after your scheduled pick-up, a late fee of $25 will be applied to your booking.

Getting your keys

When you arrive at the lot, your Surfer will take photos of your car and verify your driver's license. Once you sign the rental agreement, you're good to go!

Return window

Our lot is open from 7 AM - 10 PM. You'll have 2 hours after your scheduled return time to drop off your car as long as it's within our operating hours. If you arrive after 10 PM, we'll have to process your return the following operational day. Please keep in mind that arriving after our operating hours means you will need to return the car the following day and may result in an additional day’s charge.

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