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Self Pick-up instructions for Boston
Self Pick-up instructions for Boston
Updated over a week ago

Open hours: 7am - 10pm

1. Arrive at the parking lot

2. Wait outside the entrance

3. Check in

Send us your name and we will come and meet you outside to assist with your pick-up or return.


How it works

Check in via the app

Make sure you've downloaded the app, you'll need it to check in when you arrive. There's a lot more you can do in the app like adding additional drivers and managing your trip, so go ahead and download here if you haven't already.

Pick-up window

You'll have 2 hours after your scheduled start time to pick up your car. If you're running early or late for your pick-up, please edit your start time via the Kyte app at least 2 hours before your start time. Please note that if you arrive later than 2 hours after your scheduled pick-up, a late fee of $25 will be applied to your booking.

Getting your keys

When you arrive at the lot, your Surfer will take photos of your car and verify your driver's license. Once you sign the rental agreement, you're good to go!

Return window

Our lot is open from 7 AM - 10 PM. You'll have 2 hours after your scheduled return time to drop off your car as long as it's within our operating hours. If you arrive after 10 PM, we'll have to process your return the following operational day. Please keep in mind that arriving after our operating hours means you will need to return the car the following day and may result in an additional day’s charge.

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