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What should I do if I get into an accident?
What should I do if I get into an accident?
Updated over a week ago

Accidents happen, and we're here to help you through the process. Here's what you need to do if you're involved in an accident while driving a Kyte:

Immediate Steps:

  1. Safety First: Check yourself and any passengers for injuries. If anyone is injured, dial 911 immediately.

  2. Contact Authorities: If the accident is serious or involves injuries, call the police. Even in minor accidents, it's wise to file a police report for documentation.

  3. Contact Us: Once everyone is safe and the authorities have been contacted (if necessary), inform our support team about the accident as soon as possible. You can reach us through the Kyte app or website.

Filing Your Claim:

  1. Gather Information: Collect the following information if possible:

    • Contact information of all drivers and passengers involved

    • Insurance information of other vehicles

    • Photos of the accident scene and damage

    • Contact information of any witnesses

  2. Complete Incident Report: Our support team will guide you through filling out an incident report form. The more details you provide, the faster we can process your claim.

  3. Next Steps: Our Claims Team will contact you within 1-2 business days to discuss the next steps

We understand accidents are difficult situations. Please don't hesitate to contact us for support or guidance throughout the process. We're committed to making this as easy as possible for you.

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