Have concerns about damage to your Kyte rental car before it's delivered or after it's returned? Rest easy knowing we have a clear process in place:
Photographic Documentation
Before and After Every Trip: Our Kyte Surfers meticulously photograph the car before it's delivered to you and after you return it. This provides a visual record of the car's condition at both points in time.
Transparency for You: This documentation ensures you're not held responsible for any existing damage that may have occurred before or after your rental period.
Kyte's Review Process
Routine Checks: Our team carefully reviews these photos as a standard procedure.
Your Protection: This process protects you from being charged for damage you didn't cause.
Found Damage Before or After Your Trip?
Pre-Trip: If you notice any damage when the car is delivered, inform our support team immediately. We'll document it for you.
Post-Trip: Any damage occurring after your Surfer has left the return location is not your responsibility.
We value your trust and want you to have a worry-free experience with Kyte. If you have any questions or concerns, please reach out to our customer support team for assistance.