Do you have a flat tire, a damaged window, or are you facing a break-in? Don't worry—we're here to help you through it.
What To Do:
Stay Safe: If you're in immediate danger, call 911 for assistance.
Document the Incident: If possible, take photos of the damage and note the time and location of the incident.
Contact Us: Inform us about the situation as soon as possible so we can help you assess the best course of action.
Need a Tow?
Roadside Assistance: Kyte partners with Nation Safe Drivers (NSD) to provide 24/7 roadside assistance. For more details, please check: Does Kyte offer roadside assistance? How do I access it?
With Coverage: We'll cover the cost if you have Roadside Assistance Coverage.
Without Coverage: You'll be responsible for towing costs, but we can help coordinate the process.
Damage Coverage:
If you have Kyte's Damage Coverage: This covers damage to the car's body up to $30,000 per incident (after a $500 deductible). Note that it doesn't cover mechanical issues caused by misuse.
If you don't have Kyte's Damage Coverage: You'll be responsible for repair costs. We recommend contacting your own insurance provider.
You can learn more about our coverage options here: What Insurance Options Does Kyte Provide for Purchase?
Handling Repairs:
Repair Options: You can reach out to your insurance provider or a local mechanic for any repairs. Or, if you need assistance, we're here to help you find a suitable repair shop.
We understand how stressful unexpected car issues can be, and we’re committed to supporting you every step of the way. If you have any questions or need assistance, just reach out. Your peace of mind is our top priority!