How do I edit my Kyte trip?
It's easy! Here's how to edit your reservation:
Go to "Trips": Find the trip you want to modify.
Tap "Edit": This is located in the "Where & When" section of your trip details.
Make Changes: Update your dates, times, or delivery/pickup address as needed.
Confirm & Pay: Tap the green "Confirm & Pay" button to finalize your changes.
Shortening Your Trip: Refunds and Credits
48+ Hours Before Delivery: If you shorten your trip more than 48 hours before your scheduled delivery time, you'll receive a full refund for the unused days, sent back to your original payment method.
Within 48 Hours or During Your Trip: If you shorten your trip within 48 hours of delivery or during your trip, you'll receive a refund in the form of Kyte credits, which can be used for future rentals, fuel, or tolls.
Important Reminders:
Extension Requests: We'll do our best to accommodate your request to extend your trip, but it depends on vehicle availability.
Price Changes: Daily rates can vary based on demand, so your adjusted trip may have a different price than your original booking.
2-Hour Deadline: Make changes at least 2 hours before your original scheduled time to avoid a $25 rescheduling fee.