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Can I change my car class?

I want to upgrade my Kyte car.

Updated over 10 months ago

Want to upgrade your ride? You can easily change your car class directly through the Kyte app!

Upgrading Your Car:

  1. Open the Kyte App: Launch the app on your smartphone (available on iOS or Android).

  2. Go to "Trips": Tap on the "Trips" tab to view your upcoming trips.

  3. Select Your Trip: Choose the upcoming trip you want to upgrade.

  4. Tap "Upgrade Vehicle Class": This option will appear on the trip details screen.

  5. Choose Your Upgrade: Select your desired vehicle class from the available options. You'll see the additional cost (before taxes) for the upgrade.

  6. Review Total Cost: The updated total cost will be displayed under "Total due." For a detailed breakdown, tap the information button next to it.

  7. Confirm & Pay: Tap the green "Confirm & Pay" button to finalize your upgrade.

  8. Enjoy Your Upgraded Kyte! You'll receive a confirmation email once your upgrade is complete.

Important Notes:

  • Upgrade Deadline: Upgrades can only be made up to 2 hours before your trip's scheduled start time.

  • Upgrades Only: If you want to switch to a lower car class, you'll need to cancel your current booking and rebook with the desired class.

  • Car Availability: Upgrade options are subject to vehicle availability.

Need further assistance? Don't hesitate to contact our customer support team. We're always happy to help!

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